Frequently Asked Questions
Everything you need to know about our premium food coloring products.
What makes Colour Mill different from traditional food coloring?
Unlike traditional water-based gel colors, our Oil Blend formula is designed to thrive in fats and oils. It disperses beautifully through buttercream, chocolate, cake batter, and fondant, providing rich, vibrant results without changing the consistency of your bake.
How long does it take for my order to ship?
We typically process and dispatch orders within 1-2 business days. Standard shipping usually takes 3-7 business days, while express options are available at checkout for faster delivery.
Are your products vegan and allergen-friendly?
Most of our Oil Blend and Aqua Blend ranges are vegan-friendly and free from gluten and nuts. However, we always recommend checking the specific ingredient list on each product page for detailed allergen information.
Can I return my items if I change my mind?
Due to food safety and hygiene regulations, we cannot accept returns on food coloring products once they have left our warehouse. If your item arrives damaged or incorrect, please contact our support team within 48 hours for a resolution.
How should I store my Colour Mill bottles?
To maintain the longevity and vibrancy of the pigments, store your bottles in a cool, dry place away from direct sunlight. Ensure the lids are tightly sealed after every use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a seamless checkout experience.